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Using ChatGPT and Claude in Business: Why Governance and Human Review Matter
AI & Automation

Using ChatGPT and Claude in Business: Why Governance and Human Review Matter

AI tools can produce useful drafts, but data handling and output review need explicit rules.

Define the decision

AI tools can produce useful drafts, but data handling and output review need explicit rules.

Plan the work

Compare tools using representative tasks, retention controls, access settings and total operating cost.

Verify the result

Keep a human decision owner for customer promises, legal terms and high-impact actions.

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